Real Stories from East Texas Homes Powered Through Outages: Francine

How Francine’s Generator Made a Difference During a Long Outage

In June 2023, Francine faced a six-day power outage—a true test of resilience for anyone in East Texas. Fortunately, her generator from MALL Energy Home kept her home fully powered.

“I could sleep and help my neighbors with the heat,”

Francine shared, highlighting how the generator provided more than just comfort—it allowed her to extend a helping hand to those around her.

Life as Usual Despite the Outage

While the extended outage could have disrupted daily life for many, Francine experienced no such inconveniences. “Daily life was as usual… so nice,” she said. Thanks to the seamless operation of her Briggs & Stratton generator, the outage became a minor blip instead of a major disruption.

Exceptional Service and Expert Execution

Francine’s experience with MALL Energy Home wasn’t just about the generator—it was about the people behind it. She praised the team for their flawless execution, noting how many hands worked together to ensure everything was done right. From securing a bigger gas meter to coordinating with electricians and plumbers, the project was handled with impressive precision.

“Impressive,” Francine said. “I can always reach Kendall.”

Why Francine Recommends MALL Energy Home

Francine is unwavering in her recommendation of MALL Energy Home. For her, the generator represents more than just a backup power source—it’s peace of mind.

“Without hesitation,” she said. “This generator is a real peace of mind.”