We’re back with the fifth installment of our
Real Stories from East Texas Homes Powered Through Outages series! This time, we’re highlighting Jamye and her husband, Clint, who experienced the true value of a home standby generator during a particularly challenging week of hot weather and power outages.
The story begins with severe storms that swept through Jamye and Clint’s area, leaving their neighborhood without power for days. With temperatures climbing and the electricity out, their Briggs & Stratton standby generator from MALL Energy Home kicked in immediately, keeping their home cool and their family comfortable.
“Our generator ran nonstop for days,” Jamye shared. “It provided cooling comfort and peace of mind during such a stressful time.”
But it wasn’t just the generator that impressed Jamye and Clint—it was the exceptional customer service from
Kendall Archer, the owner of MALL Energy Home. Throughout the outage, Kendall responded to Jamye’s texts promptly, providing guidance on safely checking the oil to ensure the generator’s continued performance.
Kendall Archer, President of MALL Energy Home, delivering exceptional service and expertise to East Texas homeowners.
After power was restored, MALL Energy Home continued to demonstrate their commitment to customer satisfaction. A service technician visited Jamye and Clint’s home to inspect the unit, ensuring it was in top condition and ready for the next emergency.
This attention to detail and dedication to customer care left a lasting impression on the couple.
“We highly recommend Kendall and MALL Energy Home for anyone who is buying a generator!” Jamye said.
From personalized customer service to expert installation and maintenance, Jamye and Clint’s experience highlights why so many East Texas homeowners trust MALL Energy Home to keep their homes powered and their families safe during outages.
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We're the premier standby home generator sales, installation, maintenance, and repair company in East Texas. Get in touch with us today to discuss your needs and request an obligation-free quote!
2719 E Marshall Avenue,
Longview, Texas 75601
United States